VoIP Detective

There are two type of backups within VoIP Detective.  Automatic backups are created by the system every night, and manual backups are created on demand thro...

VoIP Detective runs off of a MariaDB database, which accepts the same commands as MySQL.  Through the command line menu, you can create a user that can dire...

Cisco Unified Communications Manager (CUCM) provides the ability to manually export calls using what they call CAR (CDR Analysis and Reporting).  You can us...

Manually importing a single CDR file If you have a single CDR file, such as one produced when exporting from CUCM using CAR, this can be imported directly ...

It is not abnormal to see one or more CUCM nodes stop sending CDR and CMR files from CUCM to VoIP Detective.  The best way to isolate this when you see call...

Overview VoIP Detective stores a number of files, including backups, and CDRs that have been received from CUCM or CUBE.  Should you like to view these ...