Overview of VoIP Detective

System Requirements

VoIP Detective is an appliance that can be deployed into your virtual environment.  You can see the detailed system requirements here.  VoIP Detective uses the following technologies:

• Linux OS
• MySql database (located inside the virtual machine).

Everything you need to run VoIP Detective is included in the virtual machine.  

Installation

VoIP Detective is designed to read and process call records (CDR files) that are sent to it from Cisco Call Manager.  Here is a high level overview of how things work:

1. Deploy the VoIP Detective virtual machine into your VMware, HyperV, Nutanix, Proxmox, or Linux KVM environment.
2. VoIP Detective listens for incoming call records.
3. Configured your phone system so that VoIP Detective receives records.
4. VoIP Detective free processes these files once an hour, and Pro processes these files every minute.
5. Once a file is processed, it is added to VoIP Detective's database.

Once up and running, VoIP Detective can be accessed through a web browser.  

All data collected by VoIP Detective stays only in the customer's possession.  No call data is transmitted to VoIP Detective's servers.