Webex Search - All Calls

The "All Calls" search is designed to provide a list of calls to and from a single Webex client. It will show the called party, calling party, time and duration of the call.

Answer indicator : Whether the call leg was answered after a redirection. Possible values: Yes, No, Yes-PostRedirection
Location : The location as defined inside of Webex
Release Time : Time the call ended
Redirect Reason : Call Redirection Reason for the redirecting number. For example:
- Unconditional: Call Forward Always (CFA) service.
- NoAnswer: The party was not available to take the call. CF/busy or Voicemail/busy.
- Deflection: Indication that a call was redirected. Possible causes could be Blind transfer, Auto attendant transfer, Transfer out of a Call center etc.
- TimeOfDay: Call scheduled period of automated redirection. CF/Selective.
- UserBusy: DND enabled or user willingly declined the call. CF/busy or Voicemail/busy.
- FollowMe: Automated redirection to a personal redirecting service which could be Simultaneous Ringing, Sequential Ringing, Office Anywhere, or Remote Office.
- CallQueue: A call center call to an agent or a user (denotes a member of the call queue).
- HuntGroup: A hunt-group-based call to an agent or a user (denotes a member of the hunt group).
- Unavailable: To voicemail, when the user has no app or device.
- Unrecognized: Unable to determine the reason.
- Unknown: Call forward by phone with no reason.
- ExplicitIdxxx: Enterprise voice portal redirection to the user's home voice portal. The “xxx” portion is the digits collected from the caller, identifying the target mailbox (Extension or DN).
- ImplicitId: Indicates an enterprise voice portal redirection to the user's home voice portal.
Redirecting Number : redirecting number
Ring Duration : Seconds the call rang
Username : Webex username associated with this call.