Using VoIP Detective (6)

The Admin Dashboard is the first page you see after logging in as an administrator. It provides an at-a-glance view of your VoIP environment’s health, active calls, and key metrics—helping you spot issues or unusual activity the moment ...

Overview The goal of VoIP Detective's emergency alerts is to have a range of numbers mapped to an email address, so for example, all extension that start with 42 would email the manager at that location.   This way you are able to ...

Users of VoIP Detective PRO have the option to schedule reports to be emailed at per-determined intervals.   You'll decide the frequency, delivery time and date, and format of the report, and it will be sent automatically to your em...

When logged in as an administrator, you will have access to the "User Management" section of VoIP Detective.  This will allow you to grant and revoke access a person's access to VoIP Detective.  User Management can...

Overview VoIP Detective stores a number of files, including backups, and CDRs that have been received from CUCM or CUBE.  Should you like to view these files, or upload / download them, that can be done via SFTP.Using an SFTP client...

VoIP Detective runs off of a MariaDB database, which accepts the same commands as MySQL.  Through the command line menu, you can create a user that can directly access the call database.  You will be able to view all CDR and CMR data co...