Using VoIP Detective - CUCM
How to use VoIP Detective to report on calls on your Call Manager system
Overview: The VoIP Detective endpoint utilization search is designed to show the administrator a list of devices configured inside of CUCM. VoIP Detect...
Mon, 11 Mar, 2024 at 1:43 PM
The Gateway Utilization Report is a great way to get an idea of how many calls are traversing your gateway, conference bridge, or analog device. Keep in mi...
Tue, 7 Sep, 2021 at 7:43 AM
The Network Quality Search is designed to help you find calls where there were issues in the network that may have caused poor quality. It is important ...
Mon, 24 May, 2021 at 11:04 AM
The Range Summary report is designed to give a high level view of calls into and out of a group of phones. If you have several locations, or groups of phon...
Mon, 29 Jan, 2024 at 11:37 AM
Users of VoIP Detective PRO have the option to schedule reports to be emailed at pre-determined intervals. This is managed trough the "Scheduled Repor...
Sun, 20 Sep, 2020 at 11:07 AM
When logged in as an administrator, you will have access to the "User Management" section of VoIP Detective. This will allow you to grant...
Tue, 3 Jun, 2025 at 4:20 PM
The total call search is designed to give you a very high level overview of your system. Calls are broken into: Total calls - These are all calls that ha...
Tue, 7 May, 2024 at 9:04 AM
Overview When a CUCM call ends, Call Manager tags it with a "call termination code". These codes can indicate success, failure, network issues, ...
Thu, 6 Nov, 2025 at 10:16 AM